Privacy Policy

Privacy Policy
Effective Date: 7 July 2025
Last Updated: 7 July 2025

Welcome to Destination Diani Beach (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website: www.destinationdianibeach.com (the “Site”).

1. Information We Collect
We may collect the following types of information:

a) Personal Information
When you voluntarily provide it through forms or bookings, we may collect:

• Your name

• Email address

• Phone number

• Travel preferences

• Location (if enabled)

• Feedback or reviews

b) Automatically Collected Information
When you browse our site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referring URLs

• Time spent on site

This data is used to improve website functionality and user experience.

2. How We Use Your Information
We may use your information for the following purposes:

• To respond to inquiries and provide customer support

• To process bookings or reservation requests

• To send newsletters or marketing communications (you can opt out anytime)

• To personalize your experience on the website

• To analyze website traffic and performance

• To improve our content, services, and functionality

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:

• Service Providers (e.g., booking engines, email marketing platforms, analytics tools)

• Local Partners (e.g., hotels, restaurants, tour operators) — but only when you make a specific request or booking

• Legal Authorities if required to comply with legal obligations or protect our rights

All third parties are required to respect your privacy and process your data in accordance with this policy.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Understand how users interact with our website

• Improve speed and performance

• Enable personalized content and ads (if applicable)

You can control or disable cookies via your browser settings.

5. Your Rights
Depending on your location, you may have rights including:

• Accessing the data we hold about you

• Correcting inaccurate or incomplete data

• Requesting deletion of your data

• Withdrawing consent for marketing communications

To exercise these rights, please contact us at: [email protected]

6. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no internet transmission is 100% secure. We recommend you take precautions when sharing personal information online.

7. Links to Third-Party Sites
Our site may contain links to third-party websites (e.g., booking platforms, partner sites). We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated version on this page with a new effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Phone: +254 728 281 255
Address: Diani Beach Road, Kenya